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Process applications from the waiting list and screen all families to make sure they will be good residents.
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Fairly screen and approve all written requests to add people to the lease.
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Fairly determine the rent and utility allowance for the unit.
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Annually inspect the home to make sure it is in safe and sound condition.
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Keep common areas such as playgrounds, parking lots and open spaces in good condition if the development is owned by HOC.
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Make all necessary repairs and makes sure all electricity and plumbing are in good condition.
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Provide written explanations for damages charged to residents.
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Obey all fair housing and equal opportunity laws.
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Review all information about the occupant family each year and set the rent.
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Enforce the lease and takes action to evict families who do not obey the lease.
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Obey the laws applying to security deposit refund.
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Refund the security deposit and only withholds damage charges.