Actively help families, elderly and disabled people, and landlords participate in the program.

Follow fair housing and equal opportunity requirements.

Handle the process for applications, the waiting list, and selection for the program.

Determine who can live in the unit.

Request and check information about the family when they enter the program and while they are in the program.

Inspect the unit before the family moves in, and schedule an inspection once a year and when there is reason to believe that the unit may be damaged.

Determine whether the rent set by the landlord is allowed by the program and is reasonable.

Determine how much rent the family must pay to the landlord.

Notify landlord of any changes in subsidy.

Determine how much rent HOC will pay to the landlord. Make those rental payments on time.

Establish the utility allowance for the unit.

Enforce the contract with the landlord. Take action if the landlord does not maintain the unit up to program standards.

Offer a Family Self-Sufficiency Program and other services that will help families succeed.