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Administrative

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As Montgomery County, Maryland’s designated Public Housing Authority (PHA), the Housing Opportunities Commission of Montgomery County (HOC) is the county’s largest provider of high-quality, amenity-rich, affordable housing for low- and moderate-income households.

Administering federal, state, county, and private affordable housing programs, HOC develops housing; provides mortgage financing to developers and first-time homebuyers; manages rental units; administers rental subsidy programs, including the Housing Choice Voucher program; and provides counseling and support services to lower income individuals and families in assisted housing.

This page includes links to many important documents, including FAQs, HOC’s current Strategic Plan, the Housing Choice Voucher Administrative Plan, budgets and audits, Public Housing Agency Plan and the Agency Payment Database.

Management Structure

HOC’s President/Executive Director manages the following administrative divisions:

Executive Division

The Executive Division provides the critical link in implementing HOC’s mission to provide affordable housing, creating and maintaining an environment that ensures nondiscrimination and equal opportunity in housing and employment. The division ensures the fulfillment of the Commission’s five roles: policy direction, resource allocation, accountability, advocacy and the selection of professionals to ensure reliable and effective management. The Executive Division encompasses the offices of Human Resources, Information Technology and Facilities, Public Affairs and Communication, Government and Legislative Affairs, Legal, Compliance and Risk Management.

Finance

The Finance Division is responsible for HOC’s financial and cash management, rent collection, accounts payable, budgeting, purchasing and oversight of the agency’s portfolio. The Finance Division works to enhance the effectiveness and efficiency of HOC operations by safeguarding the Commission’s assets, ensuring the long-term financial health of the organization by maintaining fiscal integrity and providing the Commission with timely financial information and analysis to enable implementation of sound fiscal policies.

Mortgage Finance

The Mortgage Finance Division is the housing finance arm of HOC as well as the Housing Finance Agency (HFA) for Montgomery County. It raises funds in the capital markets through the issuance of tax-exempt bonds for single family and multifamily programs. It also provides taxable bond financing to transactions where a tax-exempt structure is not appropriate. Through its financing activity, the Mortgage Finance Division enables HOC to provide below-market interest rate mortgages for homeownership, finances HOC’s multifamily acquisition and development activities and finances the acquisition and development of private projects that include an affordable housing component.

Real Estate Development

The Real Estate Development Division operates to preserve and expand the number of mixed income rental and for sale homes in Montgomery County. Through partnerships with local government agencies and both non-profit and profit motivated developers, the Division creates high-quality affordable housing and increases the capacity of other sponsors to provide affordable housing. The division acquires existing multifamily housing to create and preserve low- to moderate-income market-rate housing and to avoid the loss of subsidies for properties developed with federal assistance. The Division also develops new multifamily rental housing, typically for residents with a wide range of incomes. These developments are part of HOC’s Opportunity Housing portfolio and serve low-, moderate-income and market-rate households. The division is integral to the vision of HOC as a real estate company.

Property Management

The Property Management Division manages the Commission’s assets by providing operational and financial oversight and management of the operating budgets and capital budgets for HOC’s portfolios. The Property Management team oversees the performance of the properties by monitoring compliance, coordinating maintenance, conducting regular property inspections, coordinating communication from the properties to the HOC corporate office and preparing reports or analyses to evaluate and improve property performance.

Property Maintenance

The Property Maintenance Division supervises and coordinates all maintenance operations, fire and safety programs, equipment inventory control, vendor management and ensures that the condition and appearance of the properties meet HOC standards. The Maintenance Division is responsible for timely unit turnover, as well as on-call services that are needed by residents after hours.

Housing Resources

The Housing Resources Division is responsible for administering the Housing Choice Voucher (HCV) Program. The division maintains program waiting lists of interested customers, determines program eligibility, calculates appropriate subsidy levels, reviews the reasonableness of rents and re-evaluates residents’ income on an annual basis to ensure program eligibility.

Resident Services

The Resident Services Division is responsible for providing services to all participants in HOC programs. Core functions include the following service coordination, housing stabilization and supportive services:

  • Eviction prevention and intervention
  • Complaint resolution
  • Crisis intervention
  • Lease compliance assistance
  • Stabilization and support for individuals with disabilities
  • Information and referral to community resources
  • Assessment, counseling and service coordination
  • Education, recreation, life skills and wellness programming
  • Community engagement
  • Financial literacy services such as budgeting, credit repair and money management assistance

Other resident services include the administration of federal housing programs for homeless and disabled single adults and families, the administration of the County-funded Housing Assistance Program to eliminate homelessness while stabilizing residents in affordable housing, housing counseling and housing location services.

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