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The purpose of the Housing Opportunities Commission’s (HOC) Language Access Plan (LAP) is to consistently provide meaningful access to its programs and opportunities for individuals with Limited English Proficiency (LEP) at no cost to the LEP individual. HOC’s LAP is designed to identify and prevent barriers to the participation of LEP individuals in its programs and opportunities.
Title VI of the Civil Rights Act of 1964 is a federal law that protects individuals from discrimination on the basis of race, color or national origin in the programs that receive federal financial assistance. Failure to ensure that LEP individuals can participate in, or benefit from, federally assisted programs may violate Title VI’s prohibition against national origin discrimination. Executive Order 13166 (August 11, 2000) directs all federal agencies, including the Department of Housing and Urban Development (HUD), to work to ensure that programs that receive federal assistance provide meaningful access to LEP persons. HOC’s Language Access Plan is based on HUD guidance on meaningful access and the four factor analysis outlined in the Department of Justice (DOJ) LEP Guidance. As a Public Housing Agency, HOC must adhere to these regulations and all staff at HOC are subject to the Language Access Plan requirements.
The LEP community includes any individual whose primary language is not English and/or is limited in their ability to read, write, speak or understand English. This includes people with LEP due to a disability.
These program requirements outline HOC’s full Language Access Plan.
Request interpreter/translation services at no cost to you via HOC’s Language Access form.
Let HOC know about your experience with Language Assistance via our Report Instances of Language Assistance form. HOC is interested in Language Assistance experiences in order to identify areas for improvement and to help anticipate and eliminate barriers to effective communication with LEP individuals. This includes customers attempting to access information and apply to HOC’s programs and services, as well as current program participants.
Compliance Division
10400 Detrick Ave.
Kensington, MD 20895
ComplianceManagementAnalyst@hocmc.org
240.627.9647