Job Description:

This position is responsible for providing administrative and office management support for the Family Self Sufficiency Program in the Housing Resources Division. Will respond to incoming calls and emails from clients, vendors, community partners and stakeholders. Will create and maintain logs and spreadsheets, process reports and update databases. Upload both FSS and HRD packages received and assign to appropriate FSS specialist. Will manage eligibility of new applicants and FSS waitlist. Prepare documents for the monthly newsletter, event flyers, information sessions and workshop flyers. Assist with workshop and information sessions as needed for sign-in. Order office supplies, generate POs and track payments made to clients and vendors.

Preferred Skills:

•  Requires high school diploma or equivalent and a minimum of three years administrative or clerical experience or
•  Minimum 2 years of college and one year of administrative and/or clerical experience.
• Must have good interpersonal, customer service and organizational skills and written communication skills.
• Must be able to multi-task and prioritize assignments to meet deadlines in a fast-paced environment and be dependable and detail oriented.
• Must be proficient in excel, word, google platforms, access and data entry.
• Must have experience with Microsoft PowerPoint and Publisher.
• Knowledge of housing programs is preferred.