ATTENTION: HOC Mortgage Loan customers who make their payments to Bogman, Inc: Effective 12-01-17, mortgage payments previously made to Bogman, Inc. will now be made to Dovenmuehle Mortgage, Inc. Bogman has sent a goodbye letter to all mortgagors and Dovenmuehle (DMI) has mailed hello letters to all mortgagors whose loans were serviced by Bogman, Inc. HOC’s Call Center has a list of questions and answers should mortgagors call into HOC with questions. HOC’s Call Center number is 240-627-9400 and their hours of operation are 8:30 a.m – 5:00 p.m.

Background

The lender that took your loan application is the originating lender. The company that receives your mortgage payments is the servicer. This company collects and posts your monthly payments, pays the property taxes, hazard insurance and mortgage insurance, provides payoff figures if you are paying off your loan.

While the originating lender and the servicer may be the same company, more often than not, they are different. You will be informed when the servicer of your mortgage changes. The borrower does not choose the servicer.

The loans made through the HOC Mortgage Purchase Program do not all have the same terms and conditions. HOC has had several different programs over the years for both first mortgages and secondary financing.

FAQs