he Housing Opportunities Commission of Montgomery County (“HOC”) is one of the nation’s preeminent affordable housing finance agencies at the forefront of financing, developing, and preserving affordable housing.  HOC is seeking a Program Assistant II- Legal that will support the Legal Department, which includes HOC’s Risk Management and ADA/504 Departments. The Program Assistant II- Legal will work under the supervision of the General Counsel, but may receive direction from the ADA/504 Manager and Director of Risk Management. The primary duties of the Program Assistant II- Legal will be to support the ADA/504 Division by processing reasonable accommodation requests from internal and external customers. The position will be required track requests and create/update records as necessary; scan documents; maintain and organize customer records in HOC’s internal systems. Other duties will include reviewing/editing documents, submitting expenses, payment of invoices, assisting in responding to Maryland Public Information Act requests, and other administrative tasks generally involved in supporting an office.

Examples of Duties:

• Receiving and tracking all reasonable accommodation requests.
• Collect date from external partners regarding reasonable accommodations.
• Accurately updating and maintaining all customer records.
• Properly saving and storing requests on HOC’s system.
• Drafting/editing correspondence to HOC staff and customers, including

reviewing documents for, completeness, formatting, and typographical errors

• Conducting research for reasonable accommodation requests.
• Assisting in gathering information for reasonable accommodation appeals.
• Taking meeting minutes, ordering supplies, updating calendars, scheduling meetings, and monitoring emails.
• Submitting expenses, assisting with the department’s budget, and coordinating vendor payment.
• Assisting with Maryland Public Information Act requests (e.g., redacting documents using Adobe, working with the IT department to request documents, etc.).
• Any other work assigned by the ADA/504 Manager or the General Counsel.

Experience:

A minimum of three years of administrative/clerical experience, including one year working with reasonable accommodations.

Knowledge, Skills and Abilities:

• Familiarity with federal laws and regulations with respect to fair housing, the Housing Choice Voucher Program, and local government practices.
• Strong organizational, writing, listening, interpersonal, customer service, and verbal communication skills.
• Ability to prioritize assignments and meet deadlines.
• Collaborate and communicate, with cultural and disability awareness, both verbally and in writing.
• Proficient computer skills (MS Word, Excel, and Google). Must have the ability to learn other computer software programs.
• Ability to work independently when required, but also an ability to work well within a team dynamic and communicate well with team members.
• A positive attitude, willingness to work hard, diligence and thoroughness.
• Ability to work under pressure and perform efficiently with time-sensitive matters.
•  Flexibility and an ability to learn quickly in a dynamic environment.
• Ability to maintain confidential records.
• Must be able to work in-office at the Kensington location. A hybrid work schedule is available, but is subject to change.