The Program Recruiter is responsible for recruiting participants into The Housing Opportunities Commission’s Fatherhood Program.  The recruiter will make initial contact with residents at HOC properties, schools, churches, festivals and various community events.  Will respond to and initiate inquiries, explain policies and answer questions.  Will plan and schedule meetings for recruitment, coordinating them with staff and case managers.  Assist coordinator with establishing/maintaining partnerships with community providers to facilitate outreach and recruitment.

The work requires exercise of independent judgment to interpret and evaluate data or information and weighing alternatives to determine eligibility of applicants for the applicable program.  The employee is provided objectives, priorities and deadlines and is expected to carry out standard assignments which require planning the sequence of actions and independently selecting the appropriate methods or procedures to complete the work.  Guidelines are available in the form of specific Program rules in addition to Federal, State and local laws and regulations which may apply.  The employee applies the appropriate reference to specific cases and seeks guidance from the supervisor for unusual or nonstandard situations.  The employee’s work has a direct bearing on the effectiveness of the Fatherhood Program and the quality of services provided to clients in effort to promote and support overall client self sufficiency

Contacts are with employees within and outside the organization which includes individuals such as HOC residents and staff at various venues.  The employee uses communication skills in presenting ideas and technical information.  Assistance to clients to encourage program participation and/or conformity to grant regulations is provided on an ongoing basis and is normally short-term in nature. The work requires driving as an inherent part of the job which includes exposure to weather conditions and traffic.  There is also possible exposure to aggressive or abusive behavior.

EXAMPLES OF DUTIES:

• Prepare presentation materials, promotional materials, correspondences and newsletters.
• Convey information and ideas in order to reach and connect with a diverse population in the many communities within Montgomery County.
• Plan and schedule meetings needed for recruitment.
• Assist with grant items and serve as a resource for information related to the administration of grants and contracts.
• Continuously observe and reconfigure recruitment strategies for ongoing success.
• Maintain records and ensure accurate and orderly data input.
• Perform other related duties as assigned.

MINIMUM QUALIFICATIONS:

Experience:

• Two years (2) recruiting or direct customer service experience.
• Must have a valid Driver’s License and vehicle.

Education:

Graduation from an accredited college or university with Bachelor’s Degree in Social Work, Business Administration, Public Administration or related field.

Knowledge, Skills and Abilities:

• Interviewing and counseling skills.
• Strong organizational skills.
• Ability to work with at-risk populations.
• Ability to communicate effectively, both orally and in writing.
• Ability to deal tactfully, effectively and courteously with the general public.
• Strong Computer skills required (MS Office Suite).
• Bilingual English/Spanish is a plus.

Knowledge of Housing Program requirements and HOC properties helpful.