Job Description:

Will determine eligibility and continued participation for HOC Housing opportunity and Tax Credit applicants and families. Duties include interviewing clients, certifying, recertifying annuals and interims, processing rent increases request. Will coordinate move – ins transfer and advise participants and landlords of program rules regulations. Provide customer service to internal and external customers. Will respond to inquiries from applicants and tenants and monitor clients for program compliance.

Preferred Skills:

• Requires a Bachelor’s degree in Sociology, Public Administration, Government or related field;

• Requires Associates Degree in a related field with a minimum of two years’ experience working with tax credit, the Housing Choice Voucher, or other subsidized housing program
• Strong communication skills and good customer service are required
• Knowledge of, or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state and local landlord-tenant laws is necessary
• Must obtain program certification within six (6) months of hire
• Experience in the Housing Choice Voucher, Tax Credit or other subsidized program is a plus
• Must have great verbal and written communication skills
• Must be proficient with Microsoft Office