Job Description:

The Housing Opportunities Commission of Montgomery County (“HOC”) is one of the nation’s preeminent affordable housing finance agencies at the forefront of financing, developing, and preserving affordable housing.  HOC is seeking a Program Assistant II- Legal that will support the Legal Department, which includes HOC’s Risk Management and ADA/504 Departments. The Program Assistant II- Legal will work under the supervision of the General Counsel, but may receive direction from the ADA/504 Manager and Director of Risk Management. The primary duties of the Program Assistant II- Legal will be to support the ADA/504 Division by processing reasonable accommodation requests from internal and external customers. The position will be required track requests and create/update records as necessary; scan documents; maintain and organize customer records in HOC’s internal systems. Other duties will include reviewing/editing documents, submitting expenses, payment of invoices, assisting in responding to Maryland Public Information Act requests, and other administrative tasks generally involved in supporting an office.

Examples of Duties:

• Receiving and tracking all reasonable accommodation requests.
• Collect date from external partners regarding reasonable accommodations.
• Accurately updating and maintaining all customer records.
• Properly saving and storing requests on HOC’s system.
• Drafting/editing correspondence to HOC staff and customers, including

reviewing documents for, completeness, formatting, and typographical errors

• Conducting research for reasonable accommodation requests.
• Assisting in gathering information for reasonable accommodation appeals.
• Taking meeting minutes, ordering supplies, updating calendars, scheduling meetings, and monitoring emails.
• Submitting expenses, assisting with the department’s budget, and coordinating vendor payment.
• Assisting with Maryland Public Information Act requests (e.g., redacting documents using Adobe, working with the IT department to request documents, etc.).
• Any other work assigned by the ADA/504 Manager or the General Counsel.

Experience:

A minimum of three years of administrative/clerical experience, including one year working with reasonable accommodations.

Knowledge, Skills and Abilities:

• Familiarity with federal laws and regulations with respect to fair housing, the Housing Choice Voucher Program, and local government practices.
• Strong organizational, writing, listening, interpersonal, customer service, and verbal communication skills.
• Ability to prioritize assignments and meet deadlines.
• Collaborate and communicate, with cultural and disability awareness, both verbally and in writing.
• Proficient computer skills (MS Word, Excel, and Google). Must have the ability to learn other computer software programs.
• Ability to work independently when required, but also an ability to work well within a team dynamic and communicate well with team members.
• A positive attitude, willingness to work hard, diligence and thoroughness.
• Ability to work under pressure and perform efficiently with time-sensitive matters.
•  Flexibility and an ability to learn quickly in a dynamic environment.
• Ability to maintain confidential records.
• Must be able to work in-office at the Kensington location. A hybrid work schedule is available, but is subject to change.

Preferred Skills:

HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.

HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.