Job Description:

The Compliance Manager is a managerial-level professional position responsible for directing, planning, implementing and evaluating the services and activities of the Property Management Compliance team for the HOC managed properties.  This includes policy development and direct supervision of Property Management Compliance team. The incumbent works with the Property Management division to create processes/policies, implement and optimize processes/policies for the Property Management Compliance team that ensure a best-in-class customer experience for the customers of Housing Opportunities Commission. This position will also establish and track the appropriate metrics to ensure direct reports are meeting their deliverables and find opportunities for improvements.  In performing the duties, the employee is required to investigate research, analyze and make recommendations to leadership based on the information and data.

EXAMPLES OF DUTIES:

• Oversee the certification and recertification processes, placement and administration of housing programs.
• Manage and direct marketing, application & screening processes for compliance activities.
• Prepare certification related analyses and reports as required.
• Ensure that processes, tools, trainings and systems are developed and maintained to support the division. 
• Administer housing policies and procedures, such as ACOP, transfer policies, tenant selection plans and grievance procedures.
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• Supervise the scattered sites Housing Specialists performing initial, annual and interim recertification as well as administrative staff. 
• Ensure ongoing program compliance for all affordable housing programs and respond to management reviews and auditor’s requests for data.  Develop and implement corrective action plans.
• Oversee the submission of updated Rent Schedules to HUD for Project-Based Section 8 properties and the implementation of Gross Rent Changes.
• Conduct and coordinate investigations with staff regarding potential lease violations and fraud issues.
• Maintain updated knowledge of housing programs regulations, obtaining necessary certifications and ensuring that staff is appropriately trained and certified as necessary.
• Identify, analyze and develop recommendations to address problems and issues associated with HOC housing programs and services, and communicate issues and concerns to the Division Director.
• Monitor adequacy of a central pool of applicants for placement in affordable housing programs including but not limited to Project-Based Section 8 (also known as Project-Based Rental Assistance), Low Income Housing Tax Credit, HOME, HIF, MPDU, Risk Share and units with Project-Based Vouchers.

Knowledge and Skills Needed:

• Knowledge of Federal, State and local laws and regulations pertaining to subsidized housing.
• Demonstrated experience with various computer software including MS Office, MS Excel and Yardi or other affordable housing software.
• Good communications skills, both oral and written, and the ability to speak effectively in public.
• Good interpersonal skills and the ability to interact with people of varied backgrounds.
• Ability to promote and maintain good working relationships with management, staff and representatives.

Minimum Qualifications:

• Minimum of 5 years of experience in Affordable Housing Compliance.
• Minimum of 2 years of supervisory level experience
• Low Income Housing Tax Credit Certification will be required within the initial 6 months of employment.

Education:

Graduation from an accredited college or university with a Bachelor's Degree in Social Sciences, Business Administration or related field.

Preferred Skills:

HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.

HOC conducts criminal background checks, employment reference checks, and where
applicable, reviews driving records in determining suitability for employment. Selected
applicants will be required to submit to pre-employment drug and alcohol screening.
Employment is contingent upon drug and alcohol test results.